Vanessa has been a dedicated member of Alternative Action Programs (AAP) since 2012. She began her tenure in the administration office and, within two years, was promoted to Billing Specialist. After another two years of exemplary service, she advanced to the role of Office Manager, where she provided outstanding leadership for 5.5 years. Her dedication and expertise led to her promotion to Compliance Officer, a role in which she excelled.

In 2023, Vanessa was promoted to Chief Operations Officer. In this capacity, she ensures that all corporate processes and procedures adhere to legal and ethical standards while upholding AAP’s high internal standards. She is also responsible for overseeing the agency's overall safety, development, and operational efficiency.